F.A.Q

Q1: When do you deliver?

2–5 business days. Our dedicated team of artists puts forth their best efforts to satisfy our customers by completing their work as quickly as possible to deliver hand-drawn portraits to you. We aim to deliver your portrait within 2–5 business days.

Q2: What currency are you taking?

All prices listed in our store are stated in USD.

Q3: How is the portrait sent?

Once your custom hand-drawn portrait is ready, you will get it via email.

Q4: Do pets count as people?

Yes, pets are included as people.

Q5: What quality should the photo I sent to you have?

For an accurate result, we need better quality of the picture; a blurry picture will not work well.

Q6: How do I order a cartoon logo?

After placing your order, you will receive a confirmation email to choose your details. After getting your details, our team will start working on your project.

Q7: Do I need to send a full-body photo or just my face?

We do not need a full body photo; we can make it after discussion regarding your preferences.

Q8: How can I upload my photo?

Immediately after payment, you will receive a confirmation email. By filling out the information, you can upload a photo there in easy steps.

Q9: Do I pay immediately or after receiving the logo?

We will take full payment in advance; we are always open for revisions. Our first priority is customer satisfaction.

Q10: Is it hand-drawn or photo-shopped?

All our logos are 100% hand-drawn.

Q11: Is it a digital or physical file to be delivered?

All the files will be sent digitally, which you can print and use on your social media platforms.